Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

General Purpose

The Director of Global Trade Compliance will develop and execute a global trade compliance strategy covering import/export controls, customs, and sanctions. Leads enterprise-wide trade compliance initiatives, ensuring adherence to all applicable laws and regulations governing cross-border transactions. Manages a team of compliance professionals and collaborates with suppliers, brokers, and internal stakeholders to support the international movement of goods. Oversees tariff classification and mitigation strategies across all business units and supports tariff risk and cost assessment across the enterprise. Stays current with new rules and regulations, interprets them for MillerKnoll, and educates stakeholders on changes.

Essential Functions

Develop and drive the company’s global trade compliance strategy, ensuring alignment with corporate objectives while proactively identifying emerging regulatory risks and opportunities; build enterprise-wide awareness through targeted training, clear guidance, and cross-functional engagement to embed compliance into daily business operations.
Ensure compliance with U.S. and international regulations including ITAR, EAR, OFAC, and HTS.
Lead internal audits, risk assessments, and investigations into potential violations.
Manage licensing, classification, and jurisdiction determinations.
Partner with Legal, Supply Chain, Finance, and Operations to embed compliance into business processes.
Maintain trade compliance databases and ensure data integrity across systems.
Monitor regulatory changes and update internal policies accordingly.
Manage Free Trade Agreement (FTA) documentation and audits.
Support Free Trade Agreement documentation and supplier solicitations.
Manage and lead the Trade Compliance team.
Oversee HTS, COO, and any PGA classifications needed for import or export to/from North America.
Develop enterprise-wide tariff mitigation strategies.
Conduct import data reviews and ensure data integrity.
Deliver compliance training to internal and external stakeholders.
Evaluate and implement changes based on new government regulations.
Lead cross-functional teams to resolve compliance gaps.
Partner with sourcing and product development to ensure GSA and tariff compliance.
Maintain corporate trade compliance policies and procedures.
Support internal, external, and government audits.
Collaborate and set policy with third-party logistics and customs providers.
Drive process improvements and cost reductions.

Qualifications

Successful candidates should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

Bachelor’s degree in relevant field (e.g., Accounting, International Business).
10+ years of experience in trade compliance, or regulatory strategy, with 5+ years in a senior leadership role.
2+ years in global trade compliance within a complex import/export environment.
Proven track record of developing and managing global compliance programs.
Demonstrated success in the development and implementation of a global trade compliance strategy.
Deep understanding of legislative and regulatory processes, trade frameworks, and geopolitical risk.
Exceptional communication, negotiation, and strategic planning skills.
Experience managing cross-functional and global teams

Licenses & Certifications

Customs Broker License holder.

Skills & Abilities

Expertise in U.S., Canadian, and global customs procedures.
Strong leadership and team management skills.
Ability to engage with senior leadership to help advocate and educate.
Excellent analytical, organizational, and communication abilities.
Solid understanding of furniture manufacturing, the dealer model and retail furniture processes.
Ability to manage multiple brands and their respective operating systems.
Proficiency in compliance tools and office automation systems.
Ability to work independently and collaboratively in a fast-paced environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

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Director, Global Trade Compliance